BEST MAIDS HELP CENTER
House Cleaning Questions, Answered
Everything you need to know about Best Maids services, booking, pricing, supplies, pets, recurring cleaning, deep cleaning, move-out cleaning, and service areas — all in one helpful place.
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Choose a topic below to quickly find answers about Best Maids services, pricing, scheduling, supplies, pets, and what to expect before your cleaning.
General Cleaning
What to expect from professional house cleaning.
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5 Questions
Pricing & Estimates
Learn what affects cleaning prices and quotes.
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5 Questions
Standard vs. Deep
Understand which cleaning service fits your home.
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5 Questions
Recurring Cleaning
Weekly, biweekly, and monthly cleaning questions.
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5 Questions
Move-In / Move-Out
Answers for moving, walkthroughs, and empty homes.
5 Questions
5 Questions
Supplies & Products
Cleaning products, equipment, and special requests.
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5 Questions
Pets & Home Access
How to prepare your home before cleaning day.
5 Questions
5 Questions
Trust & Quality
Training, insurance, satisfaction, and service quality.
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5 Questions
Service Areas
Where Best Maids provides cleaning services.
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5 Questions
Booking & Scheduling
How to book, reschedule, or plan your cleaning.
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5 Questions
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Clear Answers Before You Book
Choosing a cleaning service should feel simple and comfortable. These answers are here to help you understand how Best Maids works, what to expect, and how to feel confident before scheduling your cleaning.
Faqs
Do I need to be present when the cleaning is done?
This is up to you. For your convenience we can securely maintain a key to your home or office. These keys will be carefully provided to cleaning teams on the day of the cleaning and immediately returned to be stored in a safe location.
How much will it cost?
Because every house and workplace is different, we provide free over the phone or in-home consultations. Your investment amount is based on many factors such as the size of your place and number of residents, the presence of pet hair, etc. Our standardized method for determining your costs ensures our rates remain consistent. The cost of our first cleaning of your home or office will be estimated in a price range and subsequent cleanings will be completed for a flat fee.
How many people will be cleaning my home?
We are able to offer our high quality services at affordable prices thanks to our highly efficient cleaning process. A team of individuals will clean your home or office, each tasked with a specific cleaning duty. This allows us to work as quickly and thoroughly as possible, which saves us time and you money.
What should I do with my pets while the house is being cleaned?
We are able to do our best work when pets are not in the areas of your house that we are cleaning. If possible, please keep your pets in another area for the duration of the cleaning.
Can I reschedule an appointment?
If you need to reschedule an appointment, just call us prior to cleaning day. Cancellations made within 24 hours will be rescheduled at no cost, however those made later than that may be subject to a cancellation fee.
Are your cleaning services guaranteed?
We are so confident that our standards will match yours that we can offer guaranteed service. If you feel that we haven’t met your expectations, just give us a call with in 24 hours and we will return to re-clean the problem area free of charge.
Do I need to provide equipment or cleaning supplies?
No you don’t, Best Maids team will arrive at your home or workplace with the necessary equipment and supplies to get the job done right.
What payment methods are accepted?
Best Maids accepts cash, checks and all major credit cards. Payments are due at the time of service.
Is your staff trustworthy?
Thanks to our fair wages and generous bonus program, Best Maids has a reputation for hiring the best employees in the industry. Each member of cleaning staff is subject to a rigorous screening process before they are offered a job. We take great care to hire the men and women who deserve the trust you place in us while we are in your home.